If you cancel service with us:
You will need to contact us to let us know you are cancelling. Our email address is: [email protected] In your email to us please let us know when to cancel service and be sure to include your domain name (website address). Also, so that we can continue to improve our service for others, please let us know why you are wishing to cancel.
We do not keep credit cards on file so you do not have to worry about being charged again. Had you continued to have us host your website you would have been sent a renewal reminder notice from us a month prior to the renewal date.
Your new web host will need your login information to access your site and copy it to their servers. After that it is up to you to point your domain name to your new web host in order to have your website continue to be online. Please not that if you choose to cancel our hosting service all emails will be lost. We suggest printing or forwarding any emails you wish to keep before you cancel service with us.